Who is doing the task?
Existing users who have already completed onboarding but want to update or refine their personal details.
For example:
- Mark starts getting into rock climbing after a month and wants to add it as a new interest so he can find people to climb with.
- Ken realizes that he wants to change his conversation preferences after using the app for a while—he initially set himself as a listener but now feels more comfortable as a discussion initiator.
- A user changes their email address and needs to update it for account security.
People grow, evolve, and develop new interests, their social needs change, and Orbit should allow them to reflect those changes easily.
Where is the task being done?
This task happens in the user settings or profile editing section of Orbit.
- The interface should be simple and non-restrictive. Users should be able to adjust their details without needing to re-onboard.
- Certain sensitive updates (e.g., university email changes) might require re-verification to prevent fraudulent activity.
Since updates aren’t urgent but should be convenient, this task needs to be accessible at any time.
What is the goal of the person doing the task?
Users want to:
- Keep their profile reflective of who they are now. They don’t want to be limited by the interests they set months ago.
- Ensure their matches remain relevant. They want their meetup recommendations to adapt as they change hobbies, values, or priorities.
- Secure their account with up-to-date information. If they change their email or verification details, they need a smooth update process.
If Orbit fails to allow easy profile updates, users might feel that the app no longer represents them, leading to disengagement or frustration.
When is the task being done and how long should it take?
- This task happens at any time after onboarding; whenever the user feels the need to update their details.
- Most profile updates should take under a minute, keeping the process quick and seamless.
- Security-related updates (e.g., email changes) might take longer if verification is needed, but they should still be fast and easy to complete.
Detailed Task Flow
- Navigating to Profile Settings
- Users open their profile and choose “Edit Profile” or “Update Information.”
- Modifying Personal Details
- They can update:
- Interests & hobbies
- Social preferences (e.g., friendship, debate, study partners)
- Bio or description
- Profile picture
- Connected social accounts
- They can update:
- Updating Security Information (if needed)
- If users change their university email, they are prompted to re-verify to maintain security.
- Saving Changes & Confirmation
- The system confirms updates in real-time, ensuring changes are instantly reflected.
Why This Task Matters
Orbit is designed for students who are actively growing and evolving.
- Social preferences and interests shift over time: users need a way to keep their profiles relevant to who they are.
- Easy updates keep users engaged: if the app becomes outdated for them, they’ll stop using it.
- Re-verification protects the integrity of the platform while allowing users to adjust essential details securely.
A rigid, unchangeable profile would make Orbit feel outdated, while a flexible system ensures long-term engagement and user satisfaction