- in there to renew my passport
- if you ask for help, they give you but that’s it. They don’t go above and beyond.
- they’re not used to being asked stupid questions so they seem confused when you ask stupid Qs.
- the whole process was extremely inefficient. Down n up the stairs. People not telling us a step in between so once we reach a certain step (that has a long wait line), they tell us that we forgot a step.